IMPACT GROUP CORPORATE GOVERNANCE 

We uphold the highest standards of corporate governance to ensure ethical considerations to enhance our collaboration and partnership with other business entities and organisations. 

 

Our Governance Framework 

 

1. Accountability: 

• Our directors drive and make visible accountability.
• Clear lines of authority and responsibility. 
• Clear roles and responsibilities for board members, executives, and staff
• Defined lines of authority and decision-making processes
• Regular reporting and monitoring of performance

2. Transparency: 

• Open communication and disclosure of information.
• Open communication channels for stakeholders (patients, staff, communities)
• Access to information about services, policies, and performance
• Regular updates on organizational changes and decisions

 
3.Stakeholder Engagement: 

• Involving patients, families, staff, and communities in decision-making.
• Patient and family involvement in care decisions and planning
• Staff participation in decision-making and quality improvement
• Community engagement and partnerships for health promotion and education

 
4. Risk management:

• Identifying and mitigating potential risks
• Identification and assessment of potential risks (patient safety, financial, reputational)
• Implementation of strategies to mitigate and manage risks
• Regular review and update of risk management plans
   

5. Quality and safety:

• Prioritizing patient care and outcomes
• Prioritization of patient care and outcomes
• Implementation of quality improvement initiatives and best practices
• Continuous monitoring and evaluation of care quality and safety

 
6. Compliance: 

• Adherence to relevant laws, regulations, and industry standards
• Regular updates and training on changing regulations and guidelines
• Implementation of policies and procedures to ensure compliance

 
7. Ethical considerations: 

• Respecting patients' rights and dignity
• Respect for patients' rights, autonomy, and dignity
• Consideration of ethical principles in decision-making (e.g., beneficence, non-maleficence)
• Addressing conflicts of interest and ensuring fair treatment (using outside agencies where appropriate)

 
8. Performance monitoring:

• Regular assessment and improvement of services
• Regular assessment and evaluation of organizational performance
• Use of metrics and benchmarks to measure quality and efficiency
• Identification of areas for improvement and implementation of corrective actions

 

9.  Board and leadership responsibility:

• Effective governance and strategic direction from the board
• Clear leadership and management structures
• Accountability for organizational performance and decision-making

 
10. Collaboration and partnerships:

• Building relationships with Government Departments as well as NGO's
• Developing partnerships for health promotion, education, and research
• Collaboration with private companies and community representatives

 

Throughout all of this, and keeping South Africa's history clearly in mind, we base all of our governance firmly on the principles of human rights. Our Human Rights Policy can be downloaded here.